Customer Service Administrator - Financial Services

CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL SERVICES

LONDON

UP TO £30,000 + HYBRID + PROGRESSION

We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London.

A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.

CUSTOMER SERVICE ADMINISTRATOR

• Assisting with client enquiries and queries
• Supporting clients who are looking to set up accounts
• Reaching out to new clients to support them in their onboarding
• Improving clients services and recognising opportunities
• Providing excellent service to clients
• Ensure all clients are contacted regularly
• Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner

THE PERSON:

• Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
• Experience in Financial Services, Insurance, FinTech or a similar market is desirable
• Excellent communication skills
• Enthusiastic and professional approach
• Excellent IT Literacy and Excel skills
• Fluent in English, written and spoken
• A team player with strong communication and problem-solving skills
• Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.

BENEFITS:

• Positive, encouraging team
• Excellent bonus scheme
• Growing UK Business
• Hybrid working
• Fantastic progression & development
• 25 days Holidays + Bank Holidays

TO APPLY:
Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.

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