Customer Service Administrator - 6-month FTC

FS UK
Customer Service Administrator (6-month FTC)
Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations
Salary: up to £25,000 p.a.
Location: Rosyth, Scotland
At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8127CSA

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 8127CSA
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established provider in the scientific field.
*** 6 MONTH CONTRACT ***

Main duties:
To provide excellent customer service and administrative support.

The Role:
- To monitor the group email address and forward enquiries on appropriately
- To process returns and refunds
- To assist with the preparation of documents and reports
- To monitor delivery and tracking information and keep the customer informed
- To assist with processing orders in the system

The Candidate:
- Previous experience in customer service - Desirable
- Able to work in a fast-paced environment
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate

The Salary: up to £25,000 p.a.

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.