Customer Payment Administrator

Posted 15 April by eFinancialCareers
Competitive salary
Bradford , West Yorkshire
Permanent, full-time
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We're looking for a Customer Payment Administrator to join us in Bradford. This is hybrid working - 2 days in the office, 3 days remote.

The Payment Operations team are responsible for several key areas some which include:
  • Processing customer payments and direct debits
  • Reconciliation of customer accounts
  • Continuously review current processes, identify improvements and make efficiencies
  • Provide support to the wider business
We are relationship focused and our aim is to partner with the business to drive, promote and embrace important and impactful organisational growth.

This is fantastic opportunity for you to work as part of a great team within Payment Operations. In return we will offer you the opportunity for training and development to help you lead and develop

What will you be doing?
  • To ensure accurate and efficient delivery of the Accounts Receivable processes
  • To provide high quality support to stakeholders at all times
  • To continuously review current processes, identifying improvements and working with Digital Teams to deliver a solution.
  • Working with stakeholders from LG & Virgin Media to ensure fast query resolution.
  • Liaising with 3rd party suppliers where relevant to resolve queries
  • Use of MS Excel
  • Adhering to quality and compliance at all times.
  • Supporting Managers on audit requirements to provide information and evidence as required
  • Using various communication tools including Microsoft Office, Tools & Skype to communicate with Team members and stakeholders
  • Interrogating multiple systems at the same time to complete processes and resolve queries
We tend to look for people with:

Essential:
  • Good working knowledge of Excel
  • Flexible and able to pick up new skills quickly
  • Attention to detail
  • Verbal Communication Skills to explain issues
Desirable:
  • Experience working within Accounts Receivable /Accounts Payable Department
  • Experience of working with Finance / Procurement systems like Oracle and APRO
  • Self-motivated and works on your own initiative.
  • Ability to work under pressure & meet targets without compromising on quality

Reference: 52480215

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