Customer Account Manager

Posted 2 May by Bowmay Consulting Ltd
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Do you currenty work in the Freight/Logisics sector? Are you a strong communicator who enjoys building strong customer relationships? Is it a company who can offer guaranteed progression that you're looking for in your next move?

Partnering with this highly reputable freight forwarder who has a global presence, we're looking to find a superstar to join their growing sales development team. You'll focus purely on managing key accounts in the North East and North West; networking your current customer base to ensure full potential of sales.

We've placed a lot of people here and seen so much personal growth; it's an opportunity not to be missed.

What You Get

  • £32-34k + commission
  • Profit share scheme
  • 25 days holidays + bank holidays, buy & sell, additional accruals due to service
  • Monthly commission payable
  • Hybrid working
  • Flexible hours
  • Enhanced maternity / paternity leave

About the Job

  • You'll join as a Customer Account Manager who'll service around 500 key wholesale accounts in the North of England.
  • It's a tactile role where you will interact with your customers by telephone AND face to face; you'll spend at least 1-2 days off-site per month, visiting your customers in the North and maintaining that relationship (expenses fully paid).
  • Your customers are independent freight forwarders who actively use your LCL and FCL service (import and export); it's down to you to network these customers and make sure that you're supplying at the maximum potential.
  • Reporting to the UK Sales Manager you'll be the customers single point of contact from initial enquiry through to aftercare following delivery.
  • Over time, there will be an opportunity for you to progress in to the Business Development Team; if that's what you want.

About You

  • You'll have a natural ability to build and maintain relationships internally and externally - you're not going to be in a sales role as such, but being a part of the sales team, you'll need to keep up with the vibrancy of the team and your customers expectations.
  • It's essential that you're currently working in freight forwarding / logistics / shipping so as to have up to date and relevant industry knowledge/advice to impart on your customers.
  • You will LOVE a varied role which will involve providing quotations, pricing, negotiations, upselling, customer service and face to face visits.
  • You must have a full, clean driving licence - own transport is not essential as you'll be given use of the team pool car when visiting your customers.

About The Company

  • A world leading freight forwarder AND employer.
  • It's a business we've partnered with for almost a decade; making many successful hires who've seen tremendous progression.
  • With a bulging benefits package and a culture worth leaving your current role for - get in touch today!

Required skills

  • Account Management
  • Account Manager
  • FCL
  • Import Export
  • Freight Forwarding
  • Key Account Management
  • LCL

Reference: 52576626

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