Customer Account Manager - Birmingham B7

Adecco Birmingham are currently recruiting for an Account Manager

Apply today !

Location: B7 Birmingham

Salary: £25.000

Adecco Birmingham are currently recruiting for one of their valued clients based in the B7 area of Birmingham.

Our Client is looking for a further member to join our UK team in a permanent full time role. They are a friendly team who work together to deliver the best possible service to their customers and also pride themselves on their award winning customer service.

The ideal candidate should have excellent communication skills, face to face, on the telephone and by e-mail. You will need to be highly organised, as it can be quite a fast paced environment during busy periods, and have the ability to prioritise tasks and work under pressure.

The majority of the communication is done via email so you must be computer literate with a high level of accuracy and efficiency and excellent spelling and grammar. You will be required to take and receive calls to and from customers regarding enquiries and orders, so must have a pleasant telephone manner.

The role includes:

Customer support
Order processing
Producing quotation, Up-selling from a portfolio of products
Making telephone calls
Taking telephone calls
Providing product information
Building relationships with customers
Handling queries/complaints

Job Type: Full-time, Permanent

Salary: £25,000.00 per year

Benefits:

• Canteen
• Company events
• Employee discount
• Free parking
• On-site parking
• Annual Bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Paid Overtime

Supplemental pay types:

• Bonus scheme

If you have any questions regarding the above vacancy, please contact Nick @ Adecco today

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.