Customer Account Coordinator

Posted 26 April by The Work Shop
Easy Apply
£35,000 per annum
Verwood , Dorset
Permanent, full-time
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Posted by The Work Shop

Customer Account Co-Ordinator - Verwood - £35,000

Our well-established engineering client based in Verwood are looking for a Customer Account Co-Ordinator to join their team. This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery.

Responsibilities:

  • Keep the customer informed as soon as possible with any potential delays making sure to prioritise production to meet customer expectations.
  • Liaise and effectively communicate with other departments to resolve any technical or quality issues.
  • Participate in daily production meetings, actively contributing to expediting the completion and delivery of components to the customer.

Role Requirements

  • Experience within Aerospace or Engineering is desirable
  • Knowledge of Excel
  • Experience of a manufacturing system (MRP/SAP) an advantage
  • Good communicator
  • Able to work with sales team to ensure monthly targets are met
  • Well organised and able to prioritise workload

Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm

25 days holiday

Required skills

  • Account Management
  • Customer Service
  • Engineering
  • Manufacturing

Reference: 52542368

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