Credit Controller

Reed Accountancy are proud to be working with a company based in Leeds who are recruiting a Credit Controller to join their team. This is a full-time and permanent opportunity to support the collection of processing and fees due for work. You will be working with the fees team/finance team and have shared responsibility for the daily working of collection fees.

Location: Leeds City Centre
Salary: £23K-£25K
Working Hours: 8:30am-5pm or 9am-5:30pm

Duties and Responsibilities:

• Collect outstanding fees from clients, following up overdue invoices
• Collect fees directly requested by members
• Assist the Senior Credit Controller with managing key client accounts and ensuring timely collection of outstanding fees
• Manage the daily fees inbox, actioning incoming fee queries and collection requests
• Request updates on the states of Cases Funded Agreements (CFA’s) and Private Pay to ensure timely billing
• Address client payments with professionalism and manage the escalation process for unresolved client queries
• Work towards achieving individual and team monthly targets for fee collection
• Produce aged debt reports and payment summaries for members
• Generate and provide clients with statements of accounts and copies of fee notes

You will need to demonstrate:

• Excellent communication and interpersonal skills
• Ability to build report with clients whilst maintaining a firm approach to collections
• Meticulous attention to detail
• Strong organizational skills and ability to prioritize workload effectively
• Ability to work independently and as part of a team
• Ability to manage pressure and meet deadlines
• Minimum 2 years’ experience in a credit control, administration or customer facing services role 

Benefits:

• 22 days holiday + bank holidays
• Extra day off on your birthday
• Day out in the community
• Potential for Christmas bonus
• Whole company party
• Staff Christmas party
• Monthly Head of Chamber award
• Season ticket loan
• Payday sandwiches