Credit Controller

A Credit Controller is needed to support B2B customers with their payment queries to ensure the quick collection of any overdue monies.

Client Details

This company is a well-established player in the FMCG industry with a workforce of over 500 dedicated employees. Operating from the heart of the South Wales Valleys, they boast a diverse product range and a strong commitment to their customers.

Description

• Posts customer payments by recording BACS and cheque transactions.
• Verifies validity of account discrepancies by obtaining and investigating information customer service.
• Resolves valid or authorised deductions by entering adjusting entries.
• Resolves invalid or unauthorised deductions by following disputed debit and collections procedures.
• Resolves collections by examining customer payment plans, payment history, and credit lines.
• Send customers monthly / weekly account statements as appropriate.
• Reviews the overall age of debts, focuses on collecting aged items.
• Escalates aged items of concern, enforcing removal of credit and on hold processes keeping key stakeholders informed.

Profile

A successful Credit Controller should have:

• Finance Knowledge or a background in Customer Service / Call Centre would be advantageous
• Knowledge of basic bookkeeping and accounting principles
• Proficiency in MS Office, particularly Excel
• Strong numerical skills and attention to detail
• Ability to work under pressure in a fast-paced environment
• Excellent communication skills with a customer service orientation

Job Offer

• A competitive salary in the region of £22,700 to £25,300 per annum
• Opportunity to work in a fast-paced FMCG environment
• Comprehensive training and development opportunities
• A welcoming and inclusive company culture
• The chance to work locally in Aberdare as credit controller

We encourage all suitable candidates who are excited to fast-track their career in the FMCG industry to apply for this exciting opportunity in Aberdare.