Credit Controller

Role Overview

This role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls required daily and dealing with UAC queries to improve Collection KPI’s. Liaising with a large number of both internal Clients and external tenants is a daily requirement so a high level of professionalism must be maintained at all times.

Key Responsibilities

• Reducing Client current outstanding debtors balance
• Chasing payment using the telephone, email and mail (high volume)
• Dealing with and resolving Tenant queries
• Dealing with and resolving UAC queries, Issuing invoices
• Tax receipts, statements and reminder letters
• Assisting in the reconciliation of problem accounts
• Management of query resolution, chasing colleagues where required
• Monitor and report on aged debtors reports weekly or as required
• Maintain active communication both within the Central Finance team and other internal departments
• Dealing with day to day instructions

Key Skills

• Excellent relationship builder
• Self-starter, who relishes challenges and strives for the best
• Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
• Confident with a positive outlook
• Self-motivated
• Strong Analytical skills
• Experience of large reconciliations
• Strong Organisational Skills
• Strong Time Management Skills
• Strong Communication Skills
• Ability to manage conflict
• Experience in the Property Services market is also desirable but not necessarily essential.
• The Credit Controller will be experienced in high level volumes of Transactions and Call KPIs and will have a good knowledge of spreadsheets; being a competent user of Microsoft Excel.

Team Overview

We are a growing Credit Control team in Glasgow who collaborate with the Credit Control team within our Central Finance division in Manchester consisting of twenty two credit controllers who each manage a portfolio of tenant accounts, supported by four team leaders & the credit control manager. The team work within a fast paced environment, ensuring a strong collaborative relationships with colleagues to in order to exceed client expectations & company set KPI’s.

Savills employee offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.