Credit Controller

iMultiply are partnered with an innovative organisation looking for a Full-Time permanent Credit Controller. This is a great opportunity for an ambitious team player keen to join a fast-paced business and a busy role where you will learn quickly.

The Company

This is a long established and widely respected company who have a strong focus on the future, sustainability and innovation with a drive to maintain a team orientated and friendly working culture.

The Role

The main purpose of this role is to manage the customers and their accounts ensuring timely and effective collection of debt and escalation where necessary.

As the Credit Controller, you will be involved in but not restricted to the following duties:

• Communicating clearly to customers and to key contacts by phone and email
• Ensuring all correspondence is checked for accuracy and is branded appropriately
• Liaising with key internal stakeholders and customers where required
• Managing a portfolio of accounts
• Reporting on Debt performance and issues to management
• Recording and resolving disputes both internally and externally around outstanding invoices
• Producing debtor reports for portfolio’s
• Handling customer account reconciliations
• Ensuring effective business relationships are maintained and translate into required level of service

To be considered for this opportunity, you must have the following:

• Ability to provide excellent customer service
• Excellent verbal and written communication skills
• Strong administration skills and ability to manage data
• Eager to learn and expand your knowledge to ensure you work efficiently
• Competent in Microsoft Office (especially Word and Excel)
• Excellent attention to detail and a high degree of numeracy and accuracy
• Ability to prioritise workload and meet deadlines
• Professional Services background is desirable
• Credit Control experience

On Offer

This is a permanent full-time role based in Edinburgh city centre, an easily accessible location with multiple transportation routes. The role offers a competitive salary, pension and holiday allowance. This role will also offer ample growth opportunities and the chance to pursue further qualifications.

iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's protected characteristic.