Credit Controller

Time Appointments are delighted to be working on behalf of an ever-growing supplier of sports equipment, looking for a Credit Controller to join their rapidly expanding business. The successful candidate will be responsible for reviewing existing procedures and implementing tighter controls on aged debt and customer queries, while meeting performance targets in order to achieve optimum cash flow.

Responsibilities:
· Perform regular reviews of the Sales Ledger and take full accountability for the integrity and accuracy of information and data
· Actively focus on driving down aged debt to agreed KPI’s
· Act as first point of contact for queries and complaints and ensure Service and Sales deal with issues in accordance with policies
· Issue statements and debtors letters in accordance with processes and controls
· Negotiate with late payers and use experience and authority to obtain payment. Escalate process to 3rd party debt collection if needed
· Support credit account checking and payment plans before agreeing with Sales to accept orders
· Create and maintain good working relationships with Local Authorities, Blue Lamp and Management Companies
· Produce a monthly report for the Senior Leadership Team on all outstanding balances by contract, sector and queries outstanding
· Process all inbound cheques received and ensure they are banked on a weekly basis
· Ensure that bank is reconciled daily
· Ensure that all credit control and system records are accurate and up to date at all times
· Responsible for developing and producing weekly and monthly KPI reporting to enable increased visibility of queries and outstanding debt

Skills & Experience:
· Proven experience of managing a credit control function
· Solid understanding of basic accounting collection regulations
· Tenacity to pursue debts with excellent customer negotiation skills
· Highly meticulous and pragmatic
· High degree of accuracy and attention to detail
· Excellent written and verbal communicator at all levels with both internal and external stakeholders
· Ability to develop robust working relationships
· Strong team player
· Proactive approach, results driven
· Ability to work to tight deadlines
· Self-motivated with the energy, drive and passion to make a difference, positively challenge and innovate

Benefits:
· 20 Days Annual Leave + Bank Holidays
· Free Parking
· Incremental Holiday Allowance and Holiday Purchase Scheme
· Christmas Closure
· Employee Assistance Programme
· Pension Scheme

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