Credit Control Administrator

Venn Group

Credit Control Administrator

Avonmouth

£25k

Experience required:

• Experience with high level administration
• Some knowledge of credit control would be preferred
• Excellent written and verbal communication skills, with the confidence to make outbound calls
• Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths
• Proficiency in MS Outlook and Excel
• Attention-to-detail and accuracy are paramount
• Full driver’s license

Responsibilities:

• Identify and collate information necessary to open credit limits on customer accounts
• Accurate and swift data entry of all payments (cheques, BACS, FP, CHAPS, etc.) on to the relevant customer accounts
• Process bank transfer and cheque payments promptly for orders on mail order accounts to maintain timely delivery services
• Ensure timely upload of bank information to facilitate the Direct Debit process
• Keep customer information on credit accounts up-to-date, making sure any changes are carried out without delay
• Responsible for timely generation and distribution of customer invoices, credit notes and statements
• Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services
• Dealing with queries relating to credit accounts, including questions about payment allocations

If you are interested in this position or would like to find out more about similar roles please contact Olivia Bournes and email your updated CV to