Contracts Supervisor

Permanent Position Available

Salary: 28k to 30k (with bonus)

Newcastle area, NE125UJ

(Moving to North Shields, April 24)

40 hours per week

8.30 am to 5 pm, Monday to Friday

Working for our Fire and Security client in Newcastle.

Contracts Supervisor

• Highly Experienced in Excel data management.
• Client facing, fast paced, used to a challenge.
• Can create work instructions, communicate will with field operatives and clients.
• Resilient, can-do attitude and can work in a busy, sometime pressurized environment.
• Any relevant industry qualifications - building / fire safety.
• Excellent time management skills.
• Ability to work under pressure and meet deadlines.
• To be able to build good rapports and maintain good client relationships.
• Excellent organisation and administration skills.

Benefits

• 23 days’ holiday (with the ability to increase to 25).
• 8 Statutory Bank Holidays.
• Employee assistance programme/confidential support.
• Mindfulness and/or meditation apps.
• Employee discounts (supermarkets, eating out, clothes, gyms etc).
• Doctor Care Anywhere (24/7 access to an online GP and prescription service).

Duties and responsibilities

You will assist the contracts manager to ensure contracts are running as they should by carrying out a various duties including:

• Being the main point of contact for any client queries in relation to your designated contracts.
• Upload FRA actions into company CRM.
• Update the client’s portal.
• Ensure we comply with all KPIs.
• To attend client meetings over teams and take internal meeting notes.
• Deal with all client queries & install queries on your contract.
• To handle all administration for your designated contracts.
• To provide assistance to the Contracts Manager where applicable and carry out other ad hoc duties.

Qualifications and Experience

• Good understanding of CRM systems, CASH would be advantageous.
• Previous experience dealing with contracts/project management.
• Good understanding of office packages i.e. Excel and Word.

Apply today for an immediate call/email.