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Contact Centre Support

Posted 2 April by Robert Half
Salary icon Salary negotiable
Location icon Smethwick , West Midlands

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The post involves delivering an enhanced customer experience that promotes wellbeing to local people in their local communities. The ideal candidate will have experience of working within a busy Contact Centre environment and will need to:
* deal with incoming calls and process requests for service from all customer enquiries across multiple channels,
* be an active Listener, with clear communication skills,
* have excellent IT skills as the role requires the use of numerous systems and applications.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Required skills

  • 1
    Inbound Calls
  • 1
    Customer Enquiries
  • 1
    Contact Centre Support

Reference: 52406795

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