Contact Centre Advisor

Are you currently working in retail or hospitality and looking to transfer those skills into an office position?

Would you like to join a business that provide full training and an excellent progression plan?

Are you passionate about delivering the best possible customer journey?

Then this could be the role for you!

Client Details

Are you currently working in retail or hospitality and looking to transfer those skills into an office position?

Would you like to join a business that provide full training and an excellent progression plan?

Are you passionate about delivering the best possible customer journey?

Then this could be the role for you!

Description

As a Contact Centre Advisor you will be working for a reputable law firm within a regulated environment handling a high volume of calls and ensuring the best level of customer service at all times.

You will be managing your own caseload of customers making sure service level agreements are exceeded and the process is as smooth and efficient as possible.

Profile

Previous customer service experience this could be from a range of backgrounds

An excellent telephone manner

Able to handle high volumes of work

Extremely customer centric

A good team player

Job Offer

Salary up to £24500 dependant on experience+ reputable law firm in Leeds+ full training provided+ excellent progression and development+ significantly growing business+ excellent transport links+ no shift patterns or weekends+ superb offices and environment+ brilliant on site facilities+ great team and culture+ immediate interview