Compliance Administrator

Compliance Administrator

Hemel Hempstead (Hybrid/Smart Working)

Salary £14,108.00

Temporary 12 Months Fixed Term (Maternity Cover)

Part Time 18.5 hours per week (Wednesday - Friday, Flexibility Negotiable)

Thrive Homes is looking for an Administrator to join their team to support in maintaining records and keeping them up to date in our asset management software system with regards to building safety, health & safety and compliance.

Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.

Other Responsibilities:

• Use customer feedback to be proactive in evaluating, recording, and making changes to prevent complaints in the future in conjunction with the Customer team.
• Where necessary support the planning function to allow for an efficient service delivery to meet agreed targets and supporting overall contact centre activity for compliance including fire risk assessment actions.
• Liaise with customers to make mutually agreeable appointments ensuring good records are kept on relevant systems.
• Carry out all administrative functions to ensure Thrive meet their statutory, regulatory, and best practice obligations in terms of colleague & customer safety, ensuring comprehensive records are kept at all times.

Requirements:

• Experience within a similar administrative role.
• Demonstrable organisational and administration skills to ensure Thrive is compliant with legislation regulation and best practice.
• Strong organisational skills
• Good communications skills

Benefits:

Thrive’s Top 10!

• Annual Leave - up to 25 days per year increasing by length of service (up to 30 days).
• Buy or sell annual leave
• Generous family friendly provision
• Pension - Thrive Homes will pay double your contribution (up to 10%).
• Discretionary Bonus
• Life assurance - a payment of 3x your salary
• Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
• Virtual GP Service (available 24/7)
• Wellbeing reward scheme (earn vouchers through a health app)
• A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!

All roles at Thrive are subject to a basic DBS check.

Closing date: 23rd April 2024

Interviews to be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

About Thrive

Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.

Thrive’s Approach

Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.

Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.

As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.