Commercial Account Handler

• Location: Henley-on-Thames
• Job Type: Full-time
• Salary: Competitive

We are seeking a dedicated Commercial Account Handler to join our team in Henley-on-Thames. This role is ideal for someone with a strong background in insurance brokerage, who is adept at managing and renewing client accounts, and who excels in delivering exceptional customer service.

• Manage and renew a portfolio of commercial client accounts, ensuring their insurance needs are met with the highest level of service.
• Act as the first point of contact for client inquiries, providing prompt and accurate responses.
• Oversee the administration of insurance portfolios, ensuring all client data is up-to-date and accurately recorded.
• Collaborate with underwriters to negotiate terms and premiums on behalf of clients.
• Identify opportunities to enhance client coverage and provide expert advice on insurance products and services.
• Maintain a thorough understanding of market trends and regulatory changes to provide informed recommendations to clients.
• Work closely with the team to ensure a cohesive approach to account management and customer service.

• Proven experience in renewals, customer service, and account management within the insurance sector.
• Strong knowledge of insurance policies, market practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
• High attention to detail and strong organisational skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in relevant software and computer systems.
• Relevant industry certifications or qualifications are highly desirable.

• Competitive salary
• Opportunity to work with a leading independent insurance broker.
• Supportive and collaborative team environment.