Commercial Account Handler

Commercial Claims Handler - Chippenham

Our client is a successful insurance broker based in the Chippenham area. An exciting position has arisen within their team to deal with a range of personal and commercial claims from a range of clients. If you have claims handling experience and insurance knowledge this is a great opportunity for you.

The successful candidate must have:

• Good administration and communication skills
• Excellent customer service skills
• Acturis experience would be desirable
• Minimum 5 GCSE’s grade 4-9 to include English & Maths.
• Computer literate with experience of MS office applications.
• Good communication skills and customer service experience is essential. We require
• someone who is confident when dealing with clients, Insurers, and colleagues.

THE ROLE

• To actively manage all claims handling functions
• To provide a comprehensive claims service to all offices
• Act as a primary contact point for claims queries from clients and Insurers
• To negotiate best possible claims outcome for all clients
• Contribute to customer satisfaction.
• Settle claims within agreed timescales.
• Maintain service levels according to office procedure.
• Effective liaison with Account Executives and Account Handlers