Commercial Account Handler

Commercial Account Handler

Birmingham

Up to £44,000 Plus Excellent Benefits

A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol.

They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clients with premiums ranging from £10k up to £500k.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties.

Key Responsibilities:

• Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources.
• Ensure the smooth running of assigned portfolio on a day-to-day basis.
• Develop and maintain relationships with clients and insurers at all levels.
• Respond to queries from both clients and insurers in a pro-active manner.
• Manage the administration of schemes including invoicing, claims data, and communication materials.
• Prepare template client reports as requested by Account Executive.
• Periodically attend client meetings with the Account Executive.
• Maintain client records and data in line with systems and protocols.

Key Skills/Experience Required:

In order to be considered for the role of Commercial Account Handler, you must possess the following:

• Commercial Insurance knowledge/experience, gained either as an Account Handler or in an Underwriting role.
• Good communication, decision making and problem-solving skills.
• Excellent relationship building skills.
• The ability to work under pressure and assimilate large quantities of information quickly.
• Influencing and negotiation skills.
• Commercial awareness.
• An eagerness to progress with your ACII qualification would be supported, but is not essential.

Salary/Benefits Information:

• Salary to £44,000
• Excellent Pension, employer contribution up to 12%
• Private Healthcare
• 27 days holiday
• Hybrid working - 2 days/week in the office

Contact:

David Harries

Reference: DH/22975

Candidate care:

By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.