Collections and Recoveries Agent

Collections and Recoveries Agent - 2 months - Hybrid - Newport - Immediate Start

Yolk Recruitment are working with an established financial organisation to help recruit a Finance Analyst on a temporary basis to join their team.

What you will be doing as the Collections and Recoveries Agent

• Maintain and administer a portfolio of arrears cases with the aim of collecting arrears payments and getting accounts up to date
• Negotiate with customers and equipment suppliers in respect of arrears/equipment issues in a professional manner
• Work to agreed targets and deadlines
• Communicate with customers in writing in a polite, succinct style, distilling and summarising complex issues

What you will need as theCollections and Recoveries Agent

• Excellent telephone manner
• An ability to demonstrate empathy
• Manage difficult conversations
• Solution mindset

What you will get in return as the Collection and Recoveries Agent

• £14.28 per hour
• Hybrid working environment with two days in the Newport office
• No weekends or evenings

This is a brilliant role for someone who is a great communicator, who has the ability to handle difficult conversations and understands people, if you have great communication skills I want to hear from you.