Collections Advisor

NEW OPPORTUNITY......CUSTOMER SERVICE...HYBRID WORKING....IMMEDIATE START. 

Our client in Dudley is looking for someone on a temporary ongoing basis to work in the collections team supporting with chasing overdue payments. 

You will be speaking to customers on the telephone and via email to reduce outstanding debt, arrange payments and payment plans, process invoices and handle customer enquiries. Following up with all administrative tasks, scheduling calls, working to company guidelines and targets.

We are looking for someone who can handle large volume workloads, handle sensitive information, is confident on the telephone and has the ability to make an immediate impact supporting the team. 

The role is full time, Monday to Friday 8.30am to 5pm, based in the office 2 days per week and working from home the other days. 

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. 

All Reed temporary worker benefits are included. 

Please apply now if you are interested.