Collections Administrator

Job Opportunity: Collections Administrator

Location: Blackburn, Lancashire, 100% office based

Salary: £24,500 circa

About the Role:

Join our growing Collections team at our modern office in Blackburn, Lancashire. As our business expands, we're seeking a Collections Administrator to contribute to our continued success.

Key Responsibilities:

• Handle incoming calls from customers, brokers, and solicitors, ensuring compliance with data protection and money laundering guidelines.
• Make outbound calls with professionalism and best practices.
• Manage arrears calls, from failed direct debits to repossession.
• Coordinate with agents and solicitors for repossession and debt collection.
• Handle business administration and liquidation tasks.
• Process credit and debit card payments.
• Issue legal notices and letters as required.
• Utilise online tools to investigate customers and assets.
• Manage forbearance requests and adhere to department targets.

Person Specification:

• Positive attitude and willingness to contribute.
• Detail-oriented with a keen eye for accuracy.
• Supportive of a positive and inclusive workplace culture.
• Resilient and self-motivated.
• Able to thrive in a fast-paced environment and under pressure.
• Team player with excellent work ethics.

If you're ready to join a dynamic team and make a meaningful impact in the collections industry, we want to hear from you! 

Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.