Clinic Manager

Clinic Manager, Permanent, London, to £30,000

Our client is a successful, growing company of private clinics and they are recruiting for a Clinic Manager.

Have you recently joined the job market - yet still seek career path clarity in a world full of noise? Looking for a client-facing position with some real teeth as part of an enlightened and entrepreneurial organisation where you can kickstart a career in healthcare management just by being yourself?

Val Wade proudly work in partnership with one of London’s leading Hearing and Ear Care Specialists, who are seeking first-time Clinic Managers with the self-belief to thrive under the guidance of a management team that believes in equal opportunities for progression within a psychologically safe working environment that allows for experimentation, challenge and disagreement - and, therefore, rapid personal growth. Crucially, for this role’s ideal candidate, our client already has a proven track record of promoting to new roles meritocratically from within - including from client support roles to management ones.

Founded in 2014 and intent on leaving an ear-shaped dent in the universe, our client has three, purpose-built, state-of-the-art, private clinics in London - and one in East Sussex - and are about to embark upon another wave of growth that will open up more internal opportunities for high-performing current and future staff. Our client has a clear identity and brand - based on unparalleled client care and focus on clinical excellence, a track record of innovation, a bold vision and some of the best online reviews you will ever read. If you are resourceful, charismatic, organised, punctual and caring and if you enjoy hard work and the unpredictability that every new day brings - especially when dealing with members of the public, some of whom may be in pain or in a state of anxiety with their hearing issues - then you will love this Clinic Manager role in this organisation.

Responsibilities:

• To own the clinic space and lead from the front with your high standards, pro-action, assertiveness and clarity of communication.
• To assert the needs of the clinic over the reservations of the clinical team and the objections of clients when necessary.
• To facilitate the entire client journey in such a way that makes each and every client feel special and continues to generate fabulous online reviews.
• To be so engaged and to communicate so effectively and pro-actively with colleagues, clients and suppliers as to give the impression that you can see issues before they actually happen.
• To adhere to a such a high bar across a wide range of clinical and procedural standards - e.g. client record keeping, paediatric support and stock monitoring - that you have no fear of an inspection from our client’s regulator.

About you:

• Ambitious, entrepreneurial spirit.
• Thirst for knowledge and learning.
• Highly effective communicator.
• Takes nothing for granted.
• Team player, team player, team player - including in the decisive moments when you have to step up and lead.
• Polite, kind and considerate - and also assertive when necessary.
• Reliable, punctual, trustworthy.
• Agile, resourceful, determined, resilient.
• A sense of humour and a love of life.
• You could currenty be working as a spa manager, private practice coordinator, clinic coordinator or in the nhs.
• Able to multi-task - and also to prioritise at the same time

This is a fantastic opportunity!

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.