Client Relationship Manager £40,000 - £60,000 flat rate on experience

This is great opportunity for a senior level Client Relationship Manager/Account Manager to join the Sales & Marketing team of a growing commercial business in Richmond. This is a true customer support and renewals role, and you will be managing large accounts across the UK and internationally, primarily within EdTech. The role is a mix of coordination and soft sales activity where you will be engaging repeat contacts, developing promotional plans in conjunction with clients and maximising sales activity. It involves UK trips to events c3-4 times a year and may also offer some international trips. This role is fully office-based Monday to Friday.

Responsibilities

• Using account management skills to maximise sales of training products, primarily to sizeable education and healthcare sector clients

• Acting as a brand ambassador and source of knowledge, able to clearly articulate information to customers and partners

• Developing promotional marketing plans and regularly communicate these with international offices

• Considerable coordination of events and organising demos for customers

• Maintaining strong relationships and upselling additional products to current and previous clients

• Identifying new business opportunities and pitching proposals

• Coaching of junior sales team members

Requirements

• A solid background in Client Success or within Account Management

• Graduate calibre candidate, with excellent communication and organisation and excellent personal business presentation

• Strong project management and coordination ability

• Ability to problem solve with ideas and creative thinking

• Knowledge and experience with software solutions is desirable

• Happy to work onsite Monday to Friday

• Full driving licence preferred

If you think you’re suitable for this role, then please click 'APPLY’ now!

Recruitment Note

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.