Client Relations Administrator

Fantastic client relationships administrator role available!

£25,000 - £30,000 per annum

Role Overview:

As a Client Relationships Administrator, you will be at the forefront of our client interactions, serving as a crucial link between our organisation and our valued clients. Your primary responsibility will be to ensure that client inquiries, concerns, and requests are addressed promptly and effectively, fostering long-lasting relationships and driving client satisfaction.

Key Responsibilities:

• Act as the main point of contact for client inquiries via phone, email, and in-person interactions.
• Provide timely and accurate responses to client questions, concerns, and requests.
• Collaborate with internal teams to coordinate client projects and deliverable goods.
• Proactively identify opportunities to enhance the client experience and implement improvement initiatives.
• Maintain detailed records of client interactions and transactions using our CRM system.
• Assist in the preparation of reports, presentations, and proposals for clients.
• Participate in client meetings, presentations, and events as needed.

Requirements:

• Previous experience in a client-facing role, preferably within the finance industry.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Ability to multitask and prioritise in a fast-paced environment.
• Proficiency in MS Office suite and experience with CRM systems (e.g., Salesforce, HubSpot).
• Strong attention to detail and organisational skills.
• Proactive problem-solving abilities and a positive, can-do attitude.
• Bachelor's degree in business administration, marketing, or a related field is preferred.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.