Client Manager / Inside Sales

Our client are looking for a Client Manager to join their fantastic team. You will join them on a full time, permanent basis working in Harlow, Essex or remotely based anywhere in the UK and in return, you will receive a competitive salary of £22,500 base with achievable on target earnings averaging £16,500 p/a.

About our client:

Our client is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on them to reduce the complexity of sending mail and parcels. 

As a Client Manager you are:

• A target driven sales professional with a passion for exceeding expectations and closing deals.
• You thrive on building relationships with clients whilst introducing company products and services that will support business development, growth, and client retention.

They are seeking candidates who can work independently with minimal supervision, who are comfortable using tools to support remote collaboration.

As their Client Manager, you will be responsible for:

• Be responsible for making outbound sales calls to existing customers.
• Provide an end-to-end client experience for consultative solutions sales.
• Acts as client escalation point for client care questions and queries.
• Communicate with client via multi-channels, ie, phone, web chat and video.
• Work with their CRM and be comfortable using predictive analytical tools to make recommendations for solutions and financial options.
• Articulate reasoned views and recommendations, able to speak with confidence in all client-handling situations, with a view to sustain and enhance client satisfaction levels.
• Create, issue and manage the end to end process of electronic, financially regulated contracts.
• Interact, partner, and develop strong relationships across their sales channels and within the wider organisation. 

Skills they are looking for in their Client Manager:

• Experience within a target driven / sales environment
• Proficient in Windows applications
• Strong business acumen
• Exceptional client care focus
• Ability to listen and articulate a value proposition clearly and confidently
• Ability to think quickly, solve problems and provide a fast response
• Can work autonomously, is driven and self-motivated to work in a fast paced environment
• Goal oriented with a desire to over achieve
• Good interpersonal skills

Benefits:

• Holidays: 25 days + bank holidays running January to December
• Life insurance: 3x basic salary
• Health: Online Dr at Hand GP Service for employee and dependents, access to Thrive Mental Health, and comprehensive Employee Assistance Programme
• Pension scheme: Defined contribution scheme with employer match contribution up to 6% of basic salary
• Employee Discount: Access deals for travel, restaurants and shopping

All this plus incentives and trips abroad.

They also provide:

• An inclusive and collaborative environment
• A learning and developmental environment
• Provide role specific training

They are a well-established, international and award-winning company offering great flexible and remote working environments.

If you feel you have the skills required to become their Client Manager, then please click ‘apply’ today – they’d love to hear from you!

Our client is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online