Client Administrator

Optimise are working with a dynamic and reputable client service organisaiton, based in Dronfield, that are looking to onboard either part-time or full-time permanent Client Administrators. Our client takes pride in building long-standing relationships with their clients, and now we're seeking a confident and experienced individuals to support their continued growth.

As a Client Administrator, you will collaborate closely with other team members to deliver exceptional customer service, contributing to the achievement of both client-driven and internal targets.

Responsibilities:

• Answering, screening, and transferring inbound telephone calls
• Providing comprehensive end-to-end client business support, including booking management, payment processing, appointment scheduling, quotation issuance, invoicing, email and social media management
• Completing client administrative projects, such as dictation, database maintenance, and credit control
• Conducting outbound customer care, survey, and data collection calls
• Performing various general administrative duties

Requirements:

• 1-2 years of customer service experience
• 1-2 years of administration experience
• Excellent verbal and written communication skills
• Exceptional telephone etiquette
• Strong attention to detail
• Proficiency in Microsoft Office programs
• Excellent typing skills

Benefits of Working

• Opportunity to join a vibrant, friendly, committed, and supportive team
• Opportunities for training and advancement within the company

Join the team and take part in a rewarding career where you can make a difference.