Claims Technician

Experienced Claims Technician required for an established Lloyd’s broker based at their offices in Southend on Sea, Essex.

Job Description

Suitable candidates for the position will already have gained at least 2 years’ experience working in a Claims Technician role and will be looking for a new challenge within a small and respected Lloyd’s broker.

Reporting directly to the Claims and Technical Support Manager you will be responsible for the following duties:

• Processing and monitoring claims, dealing with accounting issues and client enquires.
• Broking claims files into the market
• Reconciling paid claims to bordereaux
• Dealing with issues relating to claims or accounts
• Updating paper files and electronic data.
• Dealing with Bureau / XIS enquires
• Daily use of A&S systems
• Compliance with Procedures and Regulatory requirements
• General administration
• Maintain required records, reports, and files in an organised manner and present these to senior management as and when required.
• Dealing with any ad hoc duties

Person Specification

This is a pivotal position within the company and therefore demands a responsible attitude. All round claims support experience is essential as is a confidence with computers. Ideally you will be part CII qualified.
The ideal candidate will need to have strong computer skills and have experience using the ECF, CLASS and Brokasure Desktop. Good communicational and organisational skills are also essential.

Other desirable skills are:

• Advanced knowledge of Microsoft products (Word, Excel and Outlook) or similar software applications.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• Ability to understand and execute oral and written instructions.
• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.

Our client is committed to continuous professional education and will offer study support when required.

Salary up to £45k dependent on skills/experience plus benefits.