Claims Team Leader

A talented Claims Team Leader is now wanted for a leading local mutual society in Cirencester (South Cerney), to manage a team who handle income protection and critical illness claims.

This business has experienced some impressive growth recently and have a leadership team in place to make sure this continues and have big plans for the future. They currently number 84 people in the business as a whole, so you will know most people there once you have settled in and be able to put a name to the face, and you will be working in a fantastic purpose built office on the outskirts of Cirencester! 

Due to the very low turnover of staff, this is a rarely available career opportunity for someone career minded who wants to work for a business who offer first class training and development for all its staff as well as a stable and enjoyable working environment.

They are seeking an experienced team leader with a claims background to join them to manage a team of 10. You will need 3+ years of relevant experience in a similar role working as a Team Leader or Claims Manager in a claims environment.

You will be responsible for the line management of direct reports, including setting objectives, holding regular 1-1s, conducting appraisals, managing, motivating, coaching and developing your team members, along with ensuring your team has sufficient training and development

You will also provide support to the Head of Department and help to implement the delivery of effective plans in the pursuit of the businesses future strategy as well as identifying any team resource or developmental requirements and create personal development plans, supporting everyone in achieving these outcomes.

Lastly you will provide an escalation point within the Claims Team relating to processes, procedures, technical claims and potential fraudulent claims.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team!

Office hours are 8:45am to 5pm with an hour for lunch, and the salary on offer is £41-45k, depending on experience, with them offering hybrid working. (You will need to be in the office at least 2 days a week)

Benefits on offer include a 10% non-contributory pension, being able to become a member of the society (with lots of perks), up to 10% annual bonus based on the society’s performance, Private health cover, 2 days paid volunteering leave, dress down Fridays, Death in service cover, and 25 days holiday (plus bank holidays) to start and on-site parking available.

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment - General Insurance & Financial Services Recruitment Specialists.