Claims Team Leader (Italian Speaking)

Claims Team Leader (Italian Speaking)

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for a Claims Team Leader on behalf of our client, an ambitious and highly regarded Lloyd's Broker with a strong international reputation.

The successful candidate will lead a small team and will undertake a wide range of duties, including handling a mix of Direct and Reinsurance Non-Marine Claims.

Candidates must be able to speak Italian fluently in order to be considered for this role.

Key Responsibilities

• Processing and monitoring claims, dealing with accounting issues and client enquiries.
• Broking claims files into the market, negotiating with insurers and Loss Adjusters to ensure best settlement for the client using the required systems: ECF, Class, Xchanging, DA SATS.
• Reconciling paid claims to bordereaux.
• Dealing with Bureau / enquiries.
• Collecting claims funds via XCS and dealing with the settlement of reinsurance claims funds via LORS.
• Preparing and processing Coverholder and Third Party Administrator claims bordereaux for presentation to the Lloyd's Market.
• Preparing triangulations and other statistics, as well as administering and analysing claim reports for Brokers within the company.
• Interpreting and assessing policy coverage.
• Liaising with the broking team, accounts department and senior management.
• Producing monthly statistics on allocated facilities, ensuring a strong understanding of the performance of the relevant facilities.
• Holding monthly meetings with the relevant brokers to discuss the relevant facilities and an any related issues.
• Resolving queries raised by the Accounts department.
• Raising any concerns with the performance of the binder.
• Processing Treaty and Facultative claims settlements on ECF and Lirma.
• Holding regular meetings with the Claims team, key Underwriters and Loss Adjusters, and raising any relevant concerns to the Head of Claims.
• Mentoring and training junior members of the team.

Key Requirements

• Candidates must have at least 5-6 years of experience in either a Claims Adjuster, Claims Broker or Claims Operations role within the Lloyd's Market, including experience of mentoring / leading a team.
• Must be a fluent speaker of Italian.
• Excellent communication skills, both verbal and written.
• Proficiency with Microsoft Excel.

Keywords: Claims Broker Team Leader; Claims Team Leader; Claims Broking; Claims Operations; Claims Bordereaux; Reinsurance Claims; London Market; Lloyd's Market; Lloyd's Syndicate

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk