Claims Handler

Motor Claims Handler

A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims.

What you'll bring to the team?

• Experience within a motor insurance claims environment (preferred but not mandatory)
• Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers
• Proficiency in interpreting data to identify actionable trends
• Self-motivated and adept at collaborating within a team framework

What you'll be doing?

• Evaluate indemnity, liability, and quantum for motor insurance claims
• Identify and refer potential fraud indicators
• Proactively manage caseloads
• Negotiate claim settlements
• Deliver exceptional service to our customers
• Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance
• Contribute actively to process enhancements within the claims domain
• Support the Claims Team Leader in day-to-day departmental activities
• Maintain high standards of quality, service, and productivity aligned with company expectations

And this is what you'll get in return?

• A salary of £23,000 - £26,000
• 33 Days Annual Leave (25 Days + 8 Bank Holidays)
• Hybrid Working 2 Days in and 3 days at home
• Amazing training and development opportunities supported
• A fantastic, dynamic, and supportive team and environment to work in every day.
• Opportunities for progression
• Annual Salary Reviews

*You need the ability to pass a credit and DBS check - this is essential, please speak to us with any queries regarding this requirement*

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities