Claims Handler MAY START

• Location: Chelmsford
• Job Type: Full-time
• Salary: Competitive

We are seeking a Claims Handler to join our Real Estate team. This role involves managing a portfolio of property and liability claims across the UK and Europe, ensuring the highest standards of service and compliance with all technical, operational, and regulatory policies.

• Investigate, negotiate, and agree on the settlement of claims in a professional manner.
• Liaise with insured parties, insurers, and brokers to ensure a professional and timely conclusion of claims.
• Coordinate with stakeholders overseas.
• Produce reports that comply with professional standards and internal guidelines within agreed timescales.
• Ensure time reporting and billing are compliant with internal standards, processing, and systems.
• Guarantee that invoices raised are accurate and timely.
• Work closely with adjusters where appropriate.
• Attend client review meetings to discuss and assess ongoing claims processes.

• Experience in the real estate/commercial property loss adjusting sectors.
• A focus on quality, with excellent communication and organisational skills.
• Proven capability in negotiation, decision-making, and problem-solving.
• Strong stakeholder management skills.
• Ability to develop strong relationships both internally and externally.
• Professional qualifications or working towards a professional qualification in a related field are desirable.

• Competitive salary and benefits package.
• Opportunities for professional development and qualifications.
• Dynamic and supportive team environment.

To apply for the Claims Handler position, please submit your CV.