Claims Handler - Domestic Major Loss - Glasgow

We have an excellent opportunity for a talented Claims Handler to join a highly successful Domestic Major Loss team in Glasgow with a Global Insurance Business.

The Claims Handler role is a technical assistant role, designed to support their work throughout the handling of these claims. The Claims Handlers work on a one to one basis with the adjusters, to ensure that they continue to deliver service and handling at the very highest level.

The ideal candidate will have the following skills:

• Previous experience with Domestic / Property Claims.
• The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim.
• Have first class communication skills, both written and verbal.
• Competent IT skills, and the capability to maintain electronic files to a high auditable standard, including preparation of claim documentation as required, and as agreed with the adjuster(s).
• A willingness to liaise and build effective working relationships with other internal product lines/departments as required.
• Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate.
• Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy.

This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner Domestic Major Loss Adjusters and contribute to the ongoing success of the business. The role is based in the Glasgow office and hybrid working is available. The role requires attendance in the office 1-2 times a week.

To find out more about this exciting opportunity please contact the Zest Recruitment team or click apply for immediate consideration!