Claims Handler - EL/PL Claims

At Keoghs, we pride ourselves on fostering a dynamic and supportive work environment. Our commitment to employee development is unwavering, and we believe in creating a learning culture that empowers our team members to thrive.

As a Claims Handler, you’ll play a pivotal role in managing a caseload of Public Liability, Employers Liability, Property Damage, and Product Liability claims. Your expertise will guide these claims from inception to settlement, ensuring exceptional service delivery.

• Competitive Compensation: We offer a competitive salary and a comprehensive benefits package.
• Flexible Work-Life Balance: Enjoy a Monday-to-Friday schedule with 35 hours per week.
• Health and Well-Being: Access our Health Cash Plan and Death In Service benefits after one year.
• Professional Growth: Leverage our Pension Contribution, Cycle to Work Scheme, and Tech Scheme.
• Perks and Discounts: Benefit from Season Ticket Loans, Car Parking Schemes, Gym Flex, and more.
• Holiday Time: Enjoy 25 days of annual leave plus 8 bank holidays (with the option to buy or sell 3 additional days).

• Proactive Claims Management: Handle Public Liability, Employers Liability, Property Damage, and Product Liability claims efficiently.
• Data Accuracy: Maintain precise records on our case management system.
• Client Service Excellence: Comply with set client Service Level Agreements (SLAs).
• Quality Assurance: Uphold high standards of service quality and productivity.
• Collaboration: Work closely with the Team Leader and undertake additional tasks as needed.

• Experience: A minimum of 12 months relevant experience or 6 months of experience combined with a law degree or equivalent.
• MOJ Claims Portal: Familiarity with the MOJ Claims Portal.
• Attention to Detail: Excellent eye for detail.
• Communication and Negotiation: Strong communication and negotiation skills.
• Organizational Skills: Effective organizational abilities.
• Client-Centric Approach: Prioritize client care and customer service.
• Autonomy and Teamwork: Ability to manage your workload independently while collaborating effectively within a team.

At Keoghs, our culture revolves around sustainability and success—for both our people and clients. Join us in shaping the future of claims handling.