Claims Administrator
- Job Type: Full-time
- Salary: £22,000
An opportunity for a Claims Handler, where you will play a crucial role in providing exceptional customer service and handling claims with precision and care. This position requires a professional who is adept at managing multiple tasks efficiently and with a keen eye for detail.
Day to Day of the role:- Conduct telephone-based assessments and authorisation of claims
- Provide written confirmation of claims assessments and decisions.
- Address and resolve invoice payment queries.
- Ensure compliance regulatory requirements, data protection, business security, conduct risk, consumer duty, fraud, and anti-money laundering.
- Communicate clearly and professionally with clients, both over the phone and in written form.
- Participate in regular review meetings and appraisals
- Build professional relationships with peers and colleagues and support team members to achieve collective goals.
- Maintain a basic understanding of other departments’ processes and undertake general office duties as required.
- Experience in customer service and claims handling.
- Good communication skills, both verbal and written.
- Effective listening and problem-solving abilities.
- Strong organisational skills with the capacity to manage multiple demands.
- Empathetic with the ability to understand and respond to different perspectives.
- A customer-centric attitude with a proactive and results-driven approach.
- Team player who embraces change and new ways of working.
- Self-motivated with a ‘can-do’ mentality and a commitment to integrity and professionalism.
Reference: 52518383
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'