Civil Claims Investigator

Salary: Band 6, £27,735 - £29,874 pro rata (£13,825 - £18,166 per annum)

Location: Agile, Middle Engine Lane Police Station and homeworking

Hours/Contract: Permanent, 22.5 hours per week

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Legal Department as a Civil Claims Investigator.

As the Civil Claims Investigator for Northumbria Police, you will investigate civil claims made against the Chief Constable to inform decisions by solicitors to defend or settle claims. To investigate 'Allard claims’ made against the Chief Constables of Northumbria Police, Cleveland Police and Durham Constabulary, being a subject matter expert (SME) in respect of the process and methodology for all claims received.

What you’ll do

• Investigate civil claims against the Chief Constable, gathering and assessing evidence and making preliminary decisions to inform final decisions by the Senior Lawyer (Civil claims) whether to defend or to settle cases.
• Provide an initial assessment of civil claims as an indication of the level of investigation required.
• Interrogate force computer systems and data bases in support of investigations.
• Interview witnesses; obtain witness statements, documentary and other evidence.
• Provide written updates and assessments on the outcome of investigations.
• Assess and prepare material for disclosure to claimants or their representatives.

What you’ll bring

• A proven ability to conduct investigations and to collate and appraise relevant information.
• The ability to organise and to manage allocated cases within time frames.
• The ability to critically analyse information and to identify the sources of information necessary to progress an investigation.
• A proven ability to work alone to investigate allocated claims or, as part of a team to contribute towards investigations.
• Effective written and verbal communication skills to obtain information that is essential to the investigation and assessment of claims.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Civil Claims Investigator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by an interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter).

If your application is successful, we’ll ask you to complete an Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance and medical information.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a 6month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.