Children's Services Records Officer

JOB TITLE: Children's Services Records Officer

LOCATION: Ealing (Hybrid working)

PAY RATE: £18.04 per hour paye

DURATION/HOURS: 3 months (possible extension)/ Mon-Fri 35 hours

START DATE: ASAP

Role purpose:

• To support the Information and Records management function to maintain effective systems for electronic and paper records management within the department.
• To ensure compliance and monitoring of records management procedures and practice, ensuring the accurate application of Retention policies
• To provide an efficient and effective business support service to the Information and Records Management function, ensuring the delivery of a responsive service by reacting to and meeting a range of fluctuating pressures and daily demands by adhering to strict deadlines and targets
• To support and work with all the teams across Children and Families, by creating and maintaining new and existing files and updating the records database
• To be responsible for archiving all paper files within Children's services adhering to the relevant retention regulations and GDPR requirements.
• To maintain a comprehensive and effective archiving system for both Adults and Children's files across the directorate, liaising as required with the Registry, area offices and other off site storage facilities
• To coordinate Access to Records requests for Children's services liaising with relevant Heads of Service and the Data Protection team, ensuring the requests are processed within timescales and ICO requirements.

Knowledge, Skills & Experience:

• Ability to communicate effectively and deal with members of the public, staff, partners and other agencies in line with the Councils Customer Care Procedures and within the Councils Equality and Diversity framework.
• An understanding of Children's Services business processes and associated information management protocols and how these are represented on the client index (MOSAIC). *
• Ability to participate in projects/team-based activities
• Ability to devise, monitor and manage a robust electronic filing system
• Ability to meet tight and conflicting deadlines; ability to prioritise and manage a varied and demanding workload
• Ability to understand and interpret relevant policies, procedures, and legislation and to communicate this information effectively to other professionals
• Ability to support staff in the correct use of MOSAIC and identify any training needs. *
• Knowledge and understanding of the need to maintain confidentiality, Data Protection legislation and regulations, the Freedom of Information Act and other relevant strategic information management issues within a social care context. *
• Experience of having worked on MOSAIC
• Significant administrative experience in a fast-paced office environment

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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