Charitable Impact Administrator

Key Results

Summary Responsibilities

• Provide administrative and organisational support to the Head of Charitable Impact and to the wider Charitable Impact team.

• Prepare and disseminate information on our grant funding in line with best practice.

• Collect and maintain monitoring and compliance information for our grant giving.

• Support the analysis of impact measurement, extracting and sharing learning.

• Be the first point of contact for Charitable Impact, providing the necessary support to both internal and external stakeholders.

• Assist in event planning and delivery for key meetings, including minute-taking.

• Liaise with Trust departments to ensure internal/external communications remain current and up to date.

• Assist in accurate data entry and collation, ensuring adherence to GDPR policies.

Skills and Experience

Communication

• Write notes and messages - numeracy, literacy and verbal skills.

• Communicate with people with differing communication needs.

• Encourage and influence.

• Understand and follow instructions and procedures.

• Strong customer service skills.

• Mixed methods and mediums of communication.

Thinking Style

• Analyses and evaluates given information.

• Adapts style and approach appropriate to situation or task.

• Structures tasks/activities.

• Pre-empts issues and trouble-shoots.

• Refers appropriate decisions to line manager/lead.

• Identify and recommend learning and development areas for colleagues.

• Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values

• Aware of cultural and individual differences in all interactions and service areas.

• Demonstrate interest, care and attention.

• Create a positive impression.

• Understand the needs of older people (including willingness and motivation to learn).

• Demonstrate sensitivity to individuals' needs.

• Promptly respond to or refer to line manager issues of residents or colleagues' health or well-being.

• Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels.

Working with others

• Works effectively as part of a team.

• Build relationships of trust with others (team, residents and their family & friends).

• Potential exposure to challenging, physical or emotional situations.

Other Skills and Qualifications

Essential

• Experience of dealing with data and using Microsoft Office package.

• Experience of taking minutes and producing reports.

• Secretarial or administrative experience.

• Experience of working in a fast-moving administration environment.

Desirable

• Experience of working with older people.

• Understanding of co-production and other collaborative ways of working.

• Experience of collection and collation of data from different sources.

• Experience of using Salesforce.

Additional Information

• Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.

• This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.

This is a full-time role (35 hours per week), working Monday to Friday, 9am - 5pm. The base for the role is at the St Monica Trust Head Office, but includes some hybrid working. The annual salary for this role is £26,718.