Centre Assistant

Woodcraft Folk is seeking a flexible, organised and sociable Centre Assistant to to join our small friendly team of paid and volunteer staff in Ross On Wye. You'll join us on a part-time permanent basis, working 14 hours per week on an annualised contract with hours delivered on site March - October and working patterns agreed in advance with line manager. In return, you will receive a competitive salary of £21,645 - £23,986 (pro rata) per annum.

Biblins Youth Campsite is one of 4 Outdoor Education Centres managed by Woodcraft Folk. On its 18 acre site, nestled next to the river in the beautiful wye valley, Biblins provides camping and residential accommodation for families and youth groups. It holds an Adventure Activities Licenced centre and delivers outdoor education and recreational activities to thousands of visitors each year. Working with volunteers, young people and core staff, Biblins contributes to Woodcraft Folk aims to be a ”co-operative movement for children and young people that believes passionately in equality and co-operation”.

About the role:

As our Centre Assistant, you will support the effective running of the site, ensuring all customers have a safe and positive experience

As ourCentre Assistant your responsibilities will include:

• Site maintenance: including undertaking and instigating repairs, maintaining records, working within agreed budgets and timeframes
  
  • Keep the facilities in a high level of repair and cleanliness so as to be safe and attractive to customers
  • Maintain the centre grounds, buildings and and facilities in accordance with health & safety and safeguarding policies and procedures
  • Identify areas for improvement to the centre and contribute to the Site Maintenance Plan and schedule
• Health & safety: ensuring the site and resources meet and comply health & safety standards and legal frameworks
  
  • Meet the requirements of Health and Safety legislation, adopt safe working practices and do everything reasonable to prevent personal injury to yourself and others
  • Implement standardised operating procedures for updating risk assessments, maintenance records and safety checks
• Customer and volunteer relationships: engaging with and supporting site visitors and volunteers to have a positive experience on site and responding to feedback to inform site developments and improvements
  
  • Coordinate working parties of volunteers ensuring practical tasks are appropriately risk assessed, managed and achieved 
  • Where appropriate, supervise contracted cleaners, maintenance contractors and activity instructor
  • Ensure booking requirements are met, liaising with external providers where appropriate
  • Maintain effective and positive relationships with all customers, supporting repeat visits

What we are looking for in our Centre Assistant:

Essential:

• Premises maintenance 
• Working to agreed deadlines and budgets
• Record-keeping 
• Health & safety, particularly safe working practices, fire & water safety 
• Practical skills to respond to maintenance tasks 
• Excellent communication skills 

Desirable:

• Instructing and supervising contractors
• Working with and motivating volunteers 
• Working with young people or youth organisations 
• Environmental and outdoor education 
• Working with and developing Health & Safety Monitoring and Compliance systems 
• Safeguarding and child protection within a youth work setting 

Closing Date: 9am Monday 8th April 2024

Interviews scheduled Monday 22nd April 2024

If you feel you have what it takes to become our Centre Assistant then click ‘Apply’ today and come and be part of our solution!

We are committed to providing equal opportunities for all applicants and recognise the importance of accessibility in the application process. If you require any accommodations or assistance to complete this application due to accessibility needs, please contact us and we will be happy to discuss how we can support you.

Woodcraft Folk is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check

This role is exempt from the Rehabilitation of Offenders Act (1974)