Central Student Services Administrator

Join our team as a Central Services Administrator, supporting the central student experience team. Your responsibilities will include various administrative tasks, such as sponsored student post-arrival reporting and pre-arrival duties like updating Salesforce with student updates. These efforts are crucial to maintaining optimal service levels for both external partners and internal stakeholders. If you possess excellent organizational skills and attention to detail, we invite you to contribute to our mission of enhancing the student experience.

ABOUT THE ROLE

• Proofreading and editing of individual student reports as required
• Collation of sponsor-specific reporting packs based upon the individual component student reports, and issuance of packs to Sponsors
• Maintaining to live status of the master list of sponsors and their contact details
• Review and correction of sponsor details within Study Global to ensure information is accurate within bookings and related reports.
• Support contacts across the network in Sponsorship-related duties as required.
• Support central student services team with internal and external reporting onto systems such as salesforce and accommodation trackers
• Undertake general administration across the central student experience team directorate
• Support the ISC (International Study Centre) network with post-arrival booking changes

ABOUT YOU

• Degree preferable
• Experience working within a Sponsor-related or Admissions role, preferably in HE.
• Alternatively experience working in a fast-paced administrative environment
• Working in a changing operational environment
• Intermediate lever user of MS office, especially Word, Excel, PowerPoint, and Outlook
• Excellent attention to detail

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.