Catering Assistant

Company background 

SuperBike Factory was founded in 2010, and today with our market-leading brands of SuperBikeFactory.co.uk, WeWantYourMotorbike.com, WeBuyAnyBike.com, and SuperBikeLoans.co.uk, we are the largest retailer of new and used motorbikes in Europe.

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.

SuperBike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.

With over 300 colleagues, we recognise that people are at the heart of what SuperBike Factory does, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.

This is an exciting time to join the organisation at the start of a transformational period of growth.

You don't have to love motorbikes to work here, although many of our team have turned their passion into their career!

Catering Assistant

You will be joining a team of 10 to help run the Cafe at our Donington Circuit site.

Part-time hours, based around full-time hours of 8.30 am to 5 pm Monday to Saturday 8.30 - 4 pm Sunday. 

Responsibilities:

You will be responsible for assisting with all catering and front-of-house operations, including food preparation, serving, and customer service. 

Being prepared for busy days, possibly during peak seasons, race days, & weekends. Efficient workflow, speed, and customer satisfaction are key.

Being willing to study Food Hygiene certifications is essential to ensure food safety and compliance with health regulations.

Creating a positive and memorable experience for customers. This involves not only the quality of the food but also the overall dining environment, cleanliness, and customer service.

Ensuring that all food safety and health regulations are followed is paramount. 

We are authorised by the Financial Conduct Authority (FCA).  

All employees must comply with Consumer Duty; setting higher and clearer standards of consumer protection across the business, and putting our customers' needs first.

Experience:

• Food hygiene certificates are desirable.
• Demonstrable experience in a similar role/environment
• An interest in motorbikes is always a bonus (but by no means essential)
• Own transport is desirable due to location.

Key Attributes

• Can work well under pressure
• Attention to detail
• A passion for great customer service

** On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes a Criminal record/DBS check.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.

We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities at Superbike Factory Ltd.