Casualty Claims Handler

Casualty Claims Handler

£28,000-£32,000 DOE plus bonus

Monday-Friday

Tamworth

MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced Casualty Claims Handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level.

Based in our Tamworth office, the purpose of this role is to investigate insurance claims to determine the extent of liability on behalf on the client. The role will involve examining the damages to people and property, as well as communicating with third parties to determine the amount of money owed. You will be managing the own damage and Third Party repair process from beginning to end.

Primary Responsibilities:

• Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
• Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
• Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with realistic reserving philosophy.
• Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
• Respond to all written and phone enquiries clearly, courteously and promptly.
• Review claims regularly using diary system to ensure accurate reserves and timely closure.
• Develop relationships with clients by providing a friendly, efficient service.
• Liaise with and control own solicitors to ensure cases not abandoned to them.
• Assist in general office administration (e.g. post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
• Support, train and develop less experienced staff.
• Promote and enhance the business image.
• Attend Conferences/Consultations when appropriate.

Casualty Claims Handler Benefits:

• Fully funded Qualifications, and Learning and Development Courses
• 25 Days Annual Leave, Plus Bank Holidays
• Pension Package
• Subsidised Gym Membership
• Life Assurance
• Group Income Protection
• Season Ticket Loans
• Company perk box
• Employee stocks purchase plan

CLICK APPLY if you are interested in find out more about this opportunity.