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Case Manager

Case Manager

Posted 6 March by Morgan Spencer
Easy Apply Ended
Case Manager
Temp to Perm

£17 TO £20 per hour
London

THE CLIENT:
Is a respected regulatory body responsible for the independent regulation of the pharmacy profession within England, Scotland and Wales. They regulate pharmacists, pharmacy technicians and pharmacy premises.The organisation has a long-term vision and a desire for highly skilled and specialist staff. They are committed to providing workforce learning and development opportunities.

THE ROLE:

As a Case Officer you will be at the front-line of the regulatory work they undertake. Working in a fast-paced environment, you will be responsible for running your own case load, which will require you to identify regulatory concerns, plan and conduct a proportionate investigation, assess the risk posed to patients and the public, make recommendations as to the future progress of the case and work closely and collaboratively with colleagues across the inspection team, in-house advocates, and external legal and regulatory agencies.
  • Possess proven analytical skills with a critical eye for detail and strong written and verbal communication skills, including the ability to assess and adapt your style dynamically when needed.
  • Have experience or be able to demonstrate the ability and propensity of conducting complex and laborious investigations, whilst demonstrating a high level of integrity, skill, and professional judgement, particularly when dealing with sensitive or confidential matters.
  • Understand the importance of building effective relationships, taking responsibility and working as a team. Be naturally curious and understand the bigger picture, recognising how their work contributes to team and organisational objectives.
  • Take a person-centred approach to resolving conflicts and disputes to deliver a high-quality, customer-focused service.
  • Possess a fast-paced and varied role, allowing you to broaden your skillset with access to development opportunities, career pathways and training within the organisation.
  • Be able to demonstrate accuracy whilst working efficiently to meet challenging deadlines.
  • Have an unwavering commitment to equality, diversity, and inclusion.

THE PERSON:
  • Possess proven analytical skills with a critical eye for detail and strong written and verbal communication skills, including the ability to assess and adapt your style dynamically when needed.
  • 1 year minimum experience working within a similar role.
  • Someone who can work well within a team environment.

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Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:  Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice.  Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114

Reference: 52262937

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