The following job is no longer available:
Cancellations Assistant

Cancellations Assistant

Posted 10 April by Michelle Denny Recruitment
Featured Ended
£23,750 per annum
Diss , Norfolk
Permanent, full-time
Be one of the first ten applicants
View all jobs
Posted by Michelle Denny Recruitment
Michelle Denny Recruitment is working alongside the successful insurance company Lexham Insurance based in Diss, Norfolk. We are seeking to find a Cancellations Assistant to join the company. This role is permanent, full time Monday to Friday, and the salary is £23,750pa. This would also include additional bonuses throughout the year as well, some of which are listed below:
  • Monthly, quarterly AND annual bonus (including attendance & Saturday bonus)
  • Perkbox rewards
  • Health Shield scheme
  • Overtime paid
  • 29 days holiday
  • Study support & coaching
  • Free car parking (the Diss office is minutes away from the train station)
The main duty of this role will be assisting customers with the cancellations of their policies and ensuring a positive and seamless experience during this process. This is a mixture of both email and phone communication. As a Cancellations Assistant, you will play a crucial role in managing and processing cancellations efficiently and effectively. 
 
Main Duties:
  • Process policy cancellations, ensuring necessary letters are issued promptly
  • Ensure refunds are entered on the system correctly
  • Advise insurers of cancellations & liaising with insurers
  • Request & issue refund cheques
  • Chase any amounts outstanding after cancellation
  • Keeping policy records up to date on the system
Working hours:
 
Weekly rotating shifts of 9am – 5.30pm and 10am – 6.30pm. 
 
The company is known for their great training package and you will be greeted into a friendly supportive team!
 
If you would like to know more, please contact Shelly Tinkley or simply apply online.

Reference: 52450625

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches