Call Handler - Colchester

Posted 15 April by Spicerhaart
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Recruitment Event - Thursday 2nd May 3pm-7pm

Are you tenacious and looking for a position to build a career?

We are looking to expand our support function in the Colchester Head Office with a further 12 Personal Move Assistants.

No relevant experience is needed, just the right attitude/behaviours and willingness to learn.

Progression opportunities through Level 1 to 4, at level 4 we can help you move into our front office selling teams.

Come along to our recruitment event on Thursday 2nd May, 3pm-7pm, held at Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.

To secure your place at our recruitment event in the first instance email your CV or call us on Colchester 732 442 for more information.

Do you want a career in Estate Agency or Lettings? If the answer to this is yes we have the ideal starter role for you.

We are looking for the ideal candidates to join our concierge team. Your role will include

  • Handle a high volume of inbound and outbound contact (calls/webchat/email)
  • Register client details and pass to relevant in branch teams to arrange viewings
  • Book property valuations
  • Complete administrative tasks for our network of branches, be this building brochures, floor plans, window cards, editing photos, data input
  • Work with your team to deliver success and consistently high service standards

The role demands a highly self-motivated, ambitious, target-driven individual who is also self-managed, flexible and has an excellent telephone manner. You will be resilient with the ability to work to deadlines and under pressure with good organisational and time management skills. You will also be computer literate with excellent keyboard skills.

The rewards

  • A basic salary between £21,000-£24,000 per annum depending on sales experience
  • Uncapped commission scheme on top of basic salary
  • You will be part of the company Elevate scheme
  • Dedicated training from day 1 with ongoing coaching and development to help you build your career at Spicerhaart

Location and working hours

The role will be based from our Colchester head office - Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.

You will be working a 40 hour week, set over 5 days which are set later in the application process, anything between 9am and 8pm Monday to Friday and 9am to 6pm on Saturdays.

Finer Details

Spicerhaart is one of the leading estate agency groups in the UK. Our independent residential sales and lettings network, which is the biggest in the UK, is made up of our seven established estate agencies in England - haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows.

We also provide conveyancing and legal services, and offer financial services through our Just Mortgages* division.

*Just Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of Openwork Limited, which is authorised and regulated by the Financial Conduct Authority.

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

  1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  2. We’ll need evidence of your right to work in the UK, in the form of:
  • Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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Required skills

  • Administration Duties
  • Sales
  • Multi Tasking
  • Objection Handling
  • Estate Agency

Reference: 52474059

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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