Call Handler & Administrator

Call Handler & Administrator

• Temporary role to start 28th May until 31st August 2024 ( with a view to be extended or possibly go permanent)
• Poole location
• Free parking
• Pay rate £12.59 per hour
• Full time role- 37 hours per week Monday to Friday
• Normal office hours are between 8am to 5pm (flexibility on start and finish times)
• Part-time hours also considered
• The role after intensive training of around 12 weeks will have the opportunity to work hybrid on a ROTA basis

About the role-

• Our clients are seeking candidates to join their friendly and supportive team in Poole.
• Intensive training will be provided
• Handling confidential and sensitive calls
• Customer service focused
• Logging sensitive information accurately
• Sending and checking emails inbox
• Arranging highly sensitive meetings
• Attending meetings and taking minutes ( all meetings recorded)
• Distribute minutes to team

Skills required-

• Must be an excellent communicator both written and verbal
• Resilient personality
• Able to handle confidential and sensitive information with empathy
• Must have great attention to details
• MS office, to include Word, Excel, Outlook and TEAMS