Business Support Officer - Children's Finance Support

Business Support Officer - Children's Finance Support

Location: Hybrid, working from home and onsite at the Civic Centre within Walsall Town Centre
Salary: £13.02 per hour
Contract: Full-time, 6 months
Working Schedule: Monday - Thursday 8.45am until 5.15pm with 1 hour unpaid break and Friday's 8.45am until 4.45pm with 1 hour unpaid break.

About the Role:

Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Business Support Officer to join the Business Support team as a Finance Support specialist.

Key Responsibilities:

• Validate payments to foster carers and providers against the levels of care received, within the approved budgetary envelope.
• Develop and implement auditable overpayment recovery processes as necessary, maximizing income and ensuring accurate accounting.
• Prepare financial, administrative, and other relevant information including budget monitoring, final accounts, and reports.
• Ensure service delivery compliance with contractual frameworks and investigate payment irregularities.
• Act as the primary point of contact for children's social care providers regarding payment queries and schedules.
• Apply and validate annual provider uplifts in a timely manner and challenge information to ensure accuracy.
• Liaise with customers and providers to resolve payment disputes and facilitate accurate payment arrangements.

Requirements:

• Background in finance with demonstrable administrative experience.
• Proficiency in IT skills and knowledge, including relevant software and systems.
• Ability to communicate effectively and resolve payment-related issues confidently.
• Strong analytical skills and attention to detail to ensure accurate payment processing.
• Commitment to maintaining confidentiality and integrity in all aspects of work.
• Flexibility to adapt to changing priorities and perform duties beyond the scope of the role as required.

How to Apply:

If you have the essential experience and skills required for this role, please submit your CV