Business Support Assistant / Administrator

I am currently recruiting for a Business Support Assistant within the Attendance and Pupil Welfare Service of a local authority in Doncaster.

As a Business Support Assistant, you’ll play a crucial role in ensuring the smooth operation of the services. From high-level meetings to public inquiries, your expertise will be essential in maintaining efficiency and excellence.

Responsibilities:

• Minute-Taking: Capture critical discussions during high-level meetings, ensuring accuracy and confidentiality.
• Public Interaction: Handle telephone calls and inquiries from members of the public, officers, and stakeholders.
• Correspondence: Prepare and send out letters, maintaining a professional tone and timely delivery.
• Data Analysis: Utilise your analytical skills to extract insights from data and support decision-making.
• Confidential Support: Assist the directorate in handling sensitive inquiries and complaints.
• IT Proficiency: Use our Council’s IT systems for data input, word processing, and report generation.
• Research and Summarisation: Conduct research, collate findings, and present concise summaries.
• Record Keeping: Maintain accurate records manually and electronically, ensuring compliance with statutory requirements.

Qualifications and Skills required:

• Experience: You should have extensive experience providing professional business support.
• Technical Proficiency: Familiarity with Microsoft Office, especially Excel, is essential.
• Communication: Excellent verbal and written communication skills are crucial.
• Customer Service: Prior experience in customer service will be advantageous.
• Deadline-Oriented: Ability to work efficiently under tight deadlines.
• Data Protection: Understand data protection principles and maintain security.
• Research Skills: Capable of undertaking research and analysing information.
• Legislative Knowledge: Familiarity with relevant national strategies, legislation, and standards.
• Minute-Taking: Experience in minuting high-level meetings is highly desirable.

This is a hybrid based role with 2 days of the week in the office (Doncaster centre) and the rest from home. The hours are between 8.30am and 5pm Monday to Friday.

The hourly rate is up to £11.75

If you’re ready to make a difference and thrive in a supportive environment, apply today!