Business Support Administrator

The Role: The Business Support Administrator is a highly varied and responsible role where you will be supporting the Renewal and New Business teams of this niche insurance brokers, proactively working to ensure the smooth running of the office.

Salary: £25-30,000 (dependant on experience) + optional hybrid working + an excellent benefits package.

The Company: The Channel Partnership is a well-established and expanding specialist credit insurance broker and surety bond advisor and part of the Specialist Risk Group. Based in offices in Portishead (Bristol, BS20), the team provide tailored and insightful advice to over 250 companies throughout the UK and have an enviable national reputation as one of the UK’s leading specialists in this niche market.

Business Support Administrator, responsibilities:

• Support the team in their dealings with new and existing clients.
• Liaise with clients and insurers by phone and email.
• Send out renewal proposals and chasing for information as required.
• Obtain quotation illustrations, preparing written reports, collating renewal proposals, preparing files for client meetings.
• Update database and back-office systems.
• Understand team priorities and diarise team deadlines to proactively support business delivery.
• Work to existing processes and contribute to the enhancement of process and systems.
• Coordinating content from the team as per the marketing plan to ensure deadlines are met.
• General administration and business support as required.

The successful Business Support Administrator will enjoy working in a supportive, friendly and informal office environment with an open and collaborative management style. The company is an accredited "Investor in People" and all staff are involved in programmes of continuing professional development.

Business Support Administrator, skills and experience required:

• Experience in customer services and involved administration.
• Highly efficient with an organised approach to work, excellent attention to detail and the ability to follow process.
• A confident, enthusiastic, proactive and self-motivated team player with the flexibility and pace required to work effectively in a small team in a fast paced and often pressurised environment.
• A good level of education (A Level or above).
• Excellent inter-personal and communication skills, both written and verbal.
• Excellent time management, dealing with and supporting the team in working to constantly changing workload and fixed deadlines.
• Highly IT literate with a good knowledge of MS Office (Outlook, Word and Excel).

Dawn O’Shea recruits directly on behalf of the The Channel Partnership so NO AGENCIES PLEASE. If your CV is short-listed you will be contacted within 14 days to discuss your application in more detail.