Business Services Assistant

Business Services Assistant

Grantham

About us

Duncan & Toplis are one of the largest independent firms of accountants and business advisers in the East Midlands and beyond. We are also an award-winning company, having won Professional Services Firm of the Year in 2023. We’ve a reputation for dedication, commitment and attention to detail that offers real value, meaning we’re recognised by many as their trusted adviser.

Operating from a network of 11 locations across Lincolnshire, Nottinghamshire and Leicestershire, our services include accountancy, tax and business advice, audit, marketing and sales, payroll, wealth management, legal and probate, IT solutions, and support for international trade.

Our team includes more than 450 talented individuals who work together to support in the region of 12,000 businesses and individuals. We take great pride in being a trusted partner to our clients, helping them to achieve their goals through services that are tailored to their needs.

We’re continually working to promote and sustain a culture where everyone feels they’re part of a single, unified team. With a service-line focused structure, team members are more clearly recognised for their skills and fields of expertise wherever they’re based.

We are also a proud member of Kreston Global which provides Duncan & Toplis with a level of diversity and reach that is fundamental to the international service we deliver to our clients as well as enhancing the opportunities we can offer our team.

Putting our people and clients first, we are on a mission to be the firm that clients always choose to work with and where talented people belong.

Our Business Services team is seeking a Business Services Assistant, in our Grantham office. Reporting into a Business Services manager, this role will be instrumental in providing drafted set of accounts for a portfolio of clients, supporting your team and manager ensuring a quality of service is delivered for all aspects of your work.

Your responsibilities

Here's a bit more on what you can expect to be doing day-to-day:

• Delivering fully drafted sets of accounts with complete working papers to your line manager.
• Completing accounts work to agreed, set deadlines.
• Managing your workflow and client expectations, using your specialist knowledge and skills to add value to the business services team.
• Developing a rapport to underpin working relationships with clients and assisting in all aspects of the company’s relationships with them to maximise yield and performance.
• Training team members, including basic reviewing their work, to ensure the timely delivery of high-quality work to clients.
• Where appropriate, initiating and taking an active role in business development by promoting our full range of services to clients (cross-selling).

About you

We think you’ll need the following experience and qualifications to succeed in the role:

• Fully or part qualified in the relevant field(s) - either by qualification or experience
• The ability to work effectively as part of a wider team.
• Accuracy of work and efficiency in its delivery
• Strong communication skills, both verbal and written
• Ability to develop professional and technical knowledge.
• Ability to develop a broad range of IT skills to underpin performance.
• Engagement with formal training, including on the job training.

Our offer

At Duncan & Toplis we offer flexible working arrangements through our flexible working policy 'How we work’.

As part of our benefits package, we also offer mental health support, time to volunteer for charitable work, and a discretionary Christmas bonus. These are just some of the perks of working at Duncan & Toplis.

Does this sound like the culture you’d love to be a part of? If so, get in touch!

Not only do we embrace and celebrate the diversity of our customer base, but we also strive to do the same for our growing team. At Duncan & Toplis, we are committed to offer equal employment opportunities regardless of race, colour, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, marital or parental status, disability, or other class protected by applicable law.

How We Work: Our Flexible Working Guide | Duncan & Toplis

We’ve recognised the benefits of modern, flexible working practices and so we’ve launched a new flexible working guide called 'How We Work’.